CyberSecurity Engineer

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Offer technical advice and recommendations to clients to improve their overall security posture within managed services.

• Conduct daily proactive maintenance as well as reactive troubleshooting and repair tasks.

• Actively monitor technical issues related to client services and suggest methods to mitigate future risks and impacts.

• Oversee the health of security systems.

• Employ SIEM and other tools for network investigations, which include firewalls, IDS/IPS, and monitoring toolsets for networks and systems.

• Conduct post-mortem analysis on logs, traffic flows, and other activities to detect malicious actions.

• Research, develop, and stay updated on testing tools, techniques, and process enhancements that support security tools and incident responses.

• Collaborate proactively with clients on technical issue management, planning, implementation, and the transfer of skills and knowledge for the services provided.

• Deliver technical support to managed service clients globally using Microsoft XDR, Sentinel, SentinelOne, Azure, and AWS.

⛳️ Requirements

• Over 3 years of experience in an Engineering or a related role within Cyber Security.

• Proficient with security tool applications, server, and network support.

• Experience in troubleshooting performance and application-related issues in Windows and Linux environments.

• Some familiarity with automation or scripting, particularly with Regex and PowerShell.

• Knowledge of Kusto Query Language (KQL).

• Experience with Prometheus and Grafana.

• Microsoft Certifications (AZ500, MS500, SC200, SC100) are preferred.

• Familiarity with MITRE and TTPs (Tactics, Techniques, and Procedures).

• Capability to create internal documentation, including architectural diagrams.

• Understanding of cloud administration best practices and principles in AWS and/or Azure.

• Comprehensive knowledge of networking concepts and technologies.

• Experience with enterprise ticketing systems such as ServiceNow.

• Superior problem-solving and communication abilities.

• Ability to offer detailed technical assistance via phone, remote sessions, and email.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Opportunities for professional development and continuing education.

• Comprehensive health and wellness benefits.

• Flexible working arrangements and a supportive work environment.