Customer Support/Success Professional

This is a fully remote position, open to applicants in United States, +2 more countries.

📋 Description

• Evaluate, analyze, and provide organized feedback on documents specific to the domain

• Maintain the quality, accuracy, and relevance of documents

• Offer domain knowledge to significant evaluation initiatives

• Engage in projects aimed at training and improving AI systems

• Collaborate with top researchers in the field

⛳️ Requirements

• Minimum of a Bachelor’s degree

• A minimum of 2 years of professional experience in a related field

• Background in customer support, service delivery, or customer success positions

• Excellent analytical and written communication abilities

• High proficiency in Excel, PowerPoint, and Word

• Strong skills in document analysis and review

• Attention to detail and capability to adhere to structured guidelines

• Must reside in the United States, Europe, UK, or Canada

• Must have the ability to work as an independent contractor

• H1-B and STEM OPT candidates are not eligible

🏝️ Benefits

• Fully remote position

• Flexible working hours

• Weekly payments through Stripe or Wise based on services provided

• Project durations may be extended, shortened, or concluded early based on needs and performance

• Competitive compensation

• Opportunity to collaborate with leading researchers

• Chance to contribute to the development of next-generation AI systems

• Referral bonuses of up to $640 for each successful referral, with no limit on the number of referrals (certain restrictions may apply)