Customer Support / Success Specialist

This is a fully remote position, open to applicants in United States, +2 more countries.

📋 Description

• Evaluate, analyze, and deliver organized feedback on domain-specific documents

• Maintain the quality, accuracy, and relevance of documentation

• Bring domain knowledge and analytical expertise to significant evaluation projects

• Engage in initiatives aimed at training and improving AI systems

• Partner with top-tier researchers

⛳️ Requirements

• A minimum of a Bachelor's degree

• At least 2 years of relevant professional experience

• Background in customer support, service delivery, or customer success roles

• Excellent analytical abilities and strong written communication skills

• High proficiency in Excel, PowerPoint, and Word

• Robust document analysis and review capabilities

• Keen attention to detail and the ability to adhere to structured guidelines

• Must reside in the United States, Europe, UK, or Canada

• Currently unable to accommodate H1-B or STEM OPT candidates

• Position requires working as an independent contractor

🏝️ Benefits

• Fully remote position

• Flexibility to work on your own schedule

• Weekly payments through Stripe or Wise based on services provided

• Project durations may be adjusted according to needs and performance

• Competitive compensation

• Collaboration with leading researchers

• Chance to influence the development of the next generation of AI systems

• Referral bonuses of up to $640 for each successful referral, subject to certain conditions