Customer Support / Success Professionals

This is a fully remote position, open to applicants in United States, +2 more countries.

📋 Description

• Evaluate, analyze, and deliver structured feedback on documents specific to the domain.

• Ensure the quality, accuracy, and relevance of the documents.

• Participate in high-impact evaluation initiatives.

• Engage in projects aimed at training and improving AI systems.

• Collaborate with top-tier researchers in the field.

• Manage tasks on an independent timeline.

• Project durations may vary, being extended, shortened, or concluded early based on requirements and performance.

⛳️ Requirements

• A minimum of a Bachelor’s degree.

• At least 2 years of professional experience in a relevant field.

• Background in customer support, service delivery, or customer success roles.

• Excellent analytical and written communication abilities.

• High proficiency in Excel, PowerPoint, and Word.

• Strong skills in document analysis and review.

• Meticulous attention to detail and the capability to adhere to structured guidelines.

• Must be located in the United States, Europe, the UK, or Canada.

• Engagement as an independent contractor is required.

• H1-B and STEM OPT candidates are not eligible.

🏝️ Benefits

• Fully remote position.

• Flexible scheduling options.

• Weekly payments via Stripe or Wise based on services provided.

• Opportunity to work alongside leading researchers.

• Chance to contribute to the training and enhancement of AI systems.

• Referral bonuses of up to $640 for each successful referral.