Customer Support / Success Professional

This is a fully remote position, open to applicants in United States, +2 more countries.

📋 Description

• Evaluate, analyze, and provide organized feedback on documents specific to the domain.

• Maintain the quality, precision, and relevance of documents.

• Participate in impactful evaluation initiatives.

• Engage in projects aimed at training and improving AI systems.

• Collaborate with top researchers in the field.

• Complete tasks on a flexible, self-managed schedule.

⛳️ Requirements

• A minimum of a Bachelor’s degree.

• At least 2+ years of relevant professional experience.

• Background in customer support, service delivery, or customer success roles.

• Strong analytical skills and proficiency in written communication.

• High level of proficiency in Excel, PowerPoint, and Word.

• Excellent document analysis and review abilities.

• Meticulous attention to detail and capability to adhere to structured guidelines.

• Must reside in the United States, Europe, the UK, or Canada.

• Position available for independent contractors.

• H1-B and STEM OPT candidates are not eligible.

🏝️ Benefits

• Fully remote position.

• Flexible working hours, allowing you to create your own schedule.

• Weekly payments through Stripe or Wise.

• Competitive compensation.

• Chance to work alongside leading researchers.

• Opportunity to aid in the training and advancement of cutting-edge AI systems.

• Referral program with rewards of up to $640 for each successful referral.