Customer Support / Success Professional

This is a fully remote position, open to applicants in United States, +2 more countries.

📋 Description

• Evaluate, analyze, and deliver structured feedback on domain-specific documents.

• Maintain document quality, accuracy, and relevance.

• Participate in high-impact evaluation projects.

• Engage in projects aimed at training and improving AI systems.

• Collaborate with top researchers in the field.

⛳️ Requirements

• Minimum of a Bachelor’s degree.

• A minimum of 2+ years of professional experience in a related field.

• Background in customer support, service delivery, or customer success roles.

• Excellent analytical and written communication abilities.

• Proficient in Excel, PowerPoint, and Word.

• Strong skills in document analysis and review.

• Exceptional attention to detail and capability to adhere to structured guidelines.

• Must reside in the United States, Europe, the UK, or Canada.

• Should be engaged as an independent contractor.

• H1-B and STEM OPT candidates are not eligible.

🏝️ Benefits

• Fully remote position.

• Flexible schedule allowing completion of work at your convenience.

• Weekly payments through Stripe or Wise based on services provided.

• Competitive compensation.

• Opportunity to collaborate with leading researchers.

• Chance to contribute to the development of next-generation AI systems.

• Referral program offering up to $640 for each successful referral.

• Project timelines may be extended, shortened, or concluded early based on needs and performance.