Customer Support / Success Professional

This is a fully remote position, open to applicants in United States, +2 more countries.

📋 Description

• Examine, evaluate, and deliver structured critiques on domain-specific documents

• Maintain document quality, precision, and relevance

• Participate in high-impact evaluation initiatives

• Engage in projects aimed at training and refining AI systems

• Partner with top-tier researchers

⛳️ Requirements

• Minimum of a Bachelor’s degree

• A minimum of 2 years of professional experience in a relevant field

• Background in customer support, service delivery, or customer success roles

• Excellent analytical and written communication abilities

• High proficiency in Excel, PowerPoint, and Word

• Strong skills in document analysis and review

• Meticulous attention to detail and capacity to adhere to structured guidelines

• Must be located in the United States, Europe, UK, or Canada

• Currently unable to accommodate H1-B or STEM OPT candidates

🏝️ Benefits

• Completely remote position

• Flexible working hours; tasks can be completed according to your schedule

• Weekly payments through Stripe or Wise

• Project durations may be adjusted based on requirements and performance

• Competitive compensation

• Collaboration with leading researchers

• Opportunity to influence the next generation of AI technologies

• Referral bonuses of up to $640 for each successful referral (certain restrictions may apply)