Customer Support – Français et Anglais

This is a fully remote position, open to applicants in Spain.

📋 Description

• Communicate effectively with international teams in English, French, and Italian via calls and emails.

• Provide basic technical support.

• Coordinate management and communication between the IT department and clients.

• Manage and keep information updated in the CRM system.

• Assist in coordinating and following up on internal processes.

• Ensure deadlines are met and projects are documented correctly.

⛳️ Requirements

• Proficiency in English (C1).

• Proficiency in French (C2).

• Experience in customer support, preferably in the tech sector.

• Familiarity with CRM systems.

• Proactive attitude, responsibility, and excellent communication skills.

• Availability to work 20 hours per week according to the schedule specified in Spain's time zone.

• Freelance mode / service provision.

🏝️ Benefits

• Work from anywhere in Latin America and enjoy the comfort of your home.

• Collaborate with companies located in Europe.