Customer Support, Danish-speaking

This is a fully remote position, open to applicants in Greece.

📋 Description

• Provide support to users through chat, email, and outbound calls based on project requirements.

• Refer intricate cases and policy discrepancies to the relevant teams.

• Collaborate with an international team dedicated to ensuring the safety of millions of users online.

⛳️ Requirements

• Native proficiency in Danish (C1).

• Proficient in English (B2/C1).

• At least 1 year of experience in BPO, customer support, content safety, or a related field.

• Exceptional written communication skills.

• Capability to manage multiple tasks simultaneously.

• Availability from Monday to Friday, with the possibility of weekend shifts.

• Flexibility for rotating shifts between 10:00 and 02:00.

• Openness to managing potentially sensitive content.

🏝️ Benefits

• 14-month salary (salary distributed 14 times a year).

• Productivity bonus of up to 15% of gross salary.

• Paid training provided.

• €200 gross bonus awarded upon completion of training.

• €300 gross loyalty bonus after 7 months of service.

• One flight from anywhere in Europe to Greece.

• Two weeks of hotel accommodation upon arrival.

• Complimentary assistance in finding housing in Greece.

• Option for remote work from any location in Greece.

• 24/7 access to counseling services.

• Regular check-ins for support.

• Opportunities for career advancement.