Customer Support Advisor, Spanish

This is a fully remote position, open to applicants in Portugal.

📋 Description

• Proficient in both English and Spanish.

• Previous background in technical support and/or customer service.

• Strong inclination towards technology.

• Capable of diagnosing, documenting, and resolving intricate technical problems.

• Experienced with helpdesk/ticketing systems and remote access tools.

• Exceptional written and verbal communication abilities.

• Effective in clear communication and teamwork.

⛳️ Requirements

• Fluent in English and Spanish.

• Prior experience in a technical support and/or customer service position.

• Strong aptitude for technology.

• Proficient in diagnosing, documenting, and resolving complex technical issues.

• Skilled in using helpdesk/ticketing systems and remote access tools.

• Excellent written and verbal communication skills.

• Ability to communicate clearly and collaborate effectively within a team.

🏝️ Benefits

• Fully remote work opportunity based in Portugal.

• Internet allowance provided.

• Equipment supplied for your work.

• Home office allowance available.

• A buddy assigned upon joining.

• Access to an online gym and wellbeing studio.

• Opportunities for professional development.

• Enjoyable company events and team outings.

• Autonomy and responsibility in your role.