Customer Success Outbound Agent

This is a fully remote position, open to applicants in Germany.

📋 Description

• Act as the initial point of contact for customers via phone.

• Motivate customers with Getsafe’s insurance offerings and services.

• Assist customers through the digital process over the phone.

• Respond to customer inquiries and pinpoint gaps in current coverage.

• Arrange advisory meetings for Sales Consultants.

• Provide input for the team’s strategic growth and digital advisory services.

⛳️ Requirements

• You have successfully completed vocational training.

• Excellent communication skills and a passion for engaging with customers.

• Interest in cutting-edge digital sales frameworks.

• Proficient in both German and English.

• Experience in a customer-facing role is preferred but not mandatory.

• Prior experience in the insurance sector is not required.

• Individuals looking to change careers are encouraged to apply.

🏝️ Benefits

• Flexible options for remote, hybrid, or on-site work at our hubs in Heidelberg (Europaplatz).

• Access to Claude Max and the latest hardware and productivity tools.

• An annual development budget of €1,000.

• A monthly benefits budget of €50.

• Monthly Getsafe insurance voucher.

• 28 vacation days, in addition to your birthday and December 24th & 31st off.

• 90 workation days available within the EU.

• Performance-based bonus included in your annual compensation.