Customer Success Manager

This is a fully remote position, open to applicants in Switzerland.

📋 Description

• Develop and maintain trusted, long-lasting relationships with clients and partners throughout German-, French-, and Italian-speaking regions of Switzerland.

• Enhance the uptake of clean-energy solutions by assisting customers in maximizing the benefits of the company’s offerings.

• Act as the primary contact for Swiss clients with a proactive, customer-centric approach.

• Discover new opportunities to expand partnerships while applying a commercial perspective.

• Operate autonomously in a dynamic, fast-paced environment.

• Conduct regular visits to customers and partners across Switzerland.

• Assist Swiss partners in navigating the transition to clean energy.

• Engage closely with the market to support customer success regarding Sungrow's renewable energy products and solutions.

⛳️ Requirements

• A degree in Electrical Engineering, Electrical & Electronic Engineering, or equivalent technical or business studies.

• Approximately 2 years of experience in the renewable energy sector, preferably with insight into the Swiss market.

• Excellent communication and commercial abilities.

• A proactive "Yes, we can" mindset.

• Capability to work independently and excel in a fast-paced setting.

• Proficient use of Microsoft Office applications.

• Familiarity with CRM systems is an advantage.

• Willingness to travel regularly within Switzerland and occasionally throughout the DACH region.

• Proficiency in German and English at C1 level.

• French or Italian at B2 level is advantageous.

🏝️ Benefits

• Home-office based setup.

• Flexibility of a home-office arrangement.

• Opportunity to work closely with the market and create a tangible impact for customers.

• Chance to grow alongside a rapidly evolving greentech company.