Customer Success Intern

This is a fully remote position, open to applicants in New York.

📋 Description

• Develop and execute customer documentation utilizing top-tier software solutions.

• Work in collaboration with diverse internal teams, including Product Management, Sales, Marketing, Engineering, and Finance.

• Implement XBRL tagging for financial statements and their corresponding footnotes.

• Ensure the accuracy of XBRL tagging information in financial statements and footnotes before submission deadlines.

• Deliver outstanding customer service to both internal and external stakeholders.

⛳️ Requirements

• Currently pursuing a degree, ideally in Business, Accounting, or a related field.

• Demonstrated strong communication and leadership abilities through roles in community, educational, or other programs.

• Possess a professional, approachable, and energetic demeanor accompanied by excellent interpersonal skills.

• Ability to work autonomously and demonstrate initiative.

• Detail-oriented with strong follow-through capabilities.

• Proficient in using Excel, Word, Google Docs, and similar word processing applications.

• Access to reliable internet while working remotely.

• Minimal travel requirements.

🏝️ Benefits

• Participation in a 401(k) plan with matching contributions.

• Paid sick leave offered.

• Opportunities to enhance your learning experience through additional internship sessions.

• Flexibility to work remotely or in-office within the country of employment.