Customer Service Representative – Sales Call Center

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Deliver compassionate, customer-focused support via phone.

• Promote financial products and services to enhance customer loyalty.

• Achieve and surpass sales objectives.

• Address and resolve inquiries effectively.

• Manage requests with a commitment to excellence.

• Guarantee complete customer satisfaction.

⛳️ Requirements

• Completion of high school education.

• Prior sales experience is advantageous.

• Availability to work a schedule of 6 days on and 1 day off (Monday to Saturday).

• Daily work duration is 6 hours and 20 minutes.

• Internet connection with a minimum speed of 100 Mbps is required.

• A wired network connection is necessary for desktop usage.

• Ability to communicate clearly and objectively.

• Knowledge of customer service methodologies.

• Proficiency in active listening and understanding customer needs.

• Strong time management skills and ability to prioritize tasks.

• Initiative and a commitment to making a positive impact.

• Capability to collaborate with a team and devise innovative solutions.

• Results-driven attitude.

🏝️ Benefits

• Meal vouchers provided.

• Medical and dental insurance coverage.

• Participation in incentive campaigns.

• Equipment supplied, including a desktop computer.

• Flexible break times.

• Semiannual profit-sharing bonuses.

• Internet cost reimbursement.

• Structured professional development program with clear career paths.

• An inclusive and respectful workplace culture.

• Access to TotalPass.

• Optical reimbursement available.

• Transportation vouchers offered.

• Pharmacy benefit programs in place.

• Partnership with Sesc for additional member benefits.

• Discounts available on the Carrefour card for purchases made at Carrefour stores.