Customer Service Operator – Sales Call Center

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Deliver personalized and compassionate voice-based customer support

• Promote financial products and services to foster customer loyalty

• Meet and surpass sales objectives

• Receive performance-driven incentives

• Greet customers and address their inquiries

• Manage requests with excellence to guarantee customer satisfaction

⛳️ Requirements

• High school diploma

• Sales experience is advantageous

• Availability for a schedule of 6 days on and 1 day off (Monday to Saturday)

• Commitment of 6 hours and 20 minutes per day

• Internet connection with a minimum speed of 100 Mbps

• Wired network connection for desktop use

• Proficient in customer service techniques

• Clear and concise communication skills

• Strong active listening and analytical skills to assess customer needs

• Effective time management and task prioritization abilities

• Capability to collaborate within a team and devise creative solutions

• Results-oriented approach

🏝️ Benefits

• Meal voucher

• Medical and dental insurance

• Incentive campaigns

• Equipment provided — desktop computer

• Flexible break times

• Semiannual Profit Sharing and Results Program

• Internet allowance

• Structured development program and career path

• Inclusive and respectful work environment

• TotalPass

• Optical care reimbursement

• Transportation voucher

• Pharmacy benefits program

• Partnership with Sesc

• Discount on the Carrefour card for purchases within the Carrefour network