Customer Sales Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Drive profitable growth by enhancing planning, forecasting, gross margin, and market share delivery throughout the national UNFI footprint.

• Formulate business strategies aimed at fostering growth and facilitating cross-functional value within the customer team.

• Lead the execution of both new and established routines and rituals for the National Sales Team.

• Oversee comprehensive business plans in collaboration with UNFI Category Management Partners.

• Engage with the customer at all levels to gain insights into their business, marketplace, and strategic direction.

• Meet New Item Authorization targets and core business goals, which include distribution, revenue, share growth, and optimal shelving implementation.

• Reach promotional revenue targets by leveraging tactics, price points, drive periods, and sales events while applying Kraft Heinz pricing strategies.

• Work in partnership with internal teams, UNFI partners, and retail associates to align with assigned category objectives.

• Manage volume forecasting in coordination with the National Planning team.

• Act as the UNFI National Plan Lead for specific categories for regional Retailer CSMs.

• Maintain accurate files and business documentation that record business transactions.

• Innovate, advocate, and execute new operational methods and process enhancements across the UNFI team.

⛳️ Requirements

• Strong financial acumen, intellectual curiosity, and advanced analytical capabilities.

• Experience in utilizing syndicated and other data sources to construct category and brand insights, recommendations, and business plans.

• Ability to influence customer decisions to fulfill category goals.

• Exceptional attention to detail, especially under tight deadlines.

• Capacity to work independently within a CBT framework to plan, organize, and set/achieve priorities.

• Excellent written, verbal, and presentation skills.

• Proficient in negotiation and effective influence.

• Strong proficiency in Microsoft Office.

• Advanced skills in Excel.

• Knowledgeable and quick to learn new systems such as IRI and Spark.

• Salaried, exempt schedule.

🏝️ Benefits

• Performance-based bonus.

• Healthcare coverage including Medical, Prescription Drug, Dental, Vision, and Screenings/Assessments.

• Paid Time Off.

• Company Holidays.

• Leave of Absence.

• Flexible Work Arrangements.

• Employee recognition programs.

• Training opportunities.

• Employee Assistance Program.

• Wellbeing Programs.

• Family Support Programs.

• 401k plan.

• Life insurance coverage.

• Accidental Death & Dismemberment coverage.

• Disability coverage.

• Events, resources, and learning opportunities focused on physical, social, emotional, and financial wellbeing.