Customer Representative, Sales

This is a fully remote position, open to applicants in Michigan.

📋 Description

• Engage directly with customers to comprehend their requirements and provide tailored solutions.

• Promote the Animal Health Companion Animal product range to veterinary clinics, shelters, and corporate clients.

• Assist in pull-through initiatives that align with customer strategies.

• Act as the primary contact for designated customers, meeting with key stakeholders and decision-makers.

• Gain insights into customer practice structures, business models, influencers, and their needs.

• Formulate strategies and plans for customers, territories, and accounts.

• Collaborate with National Account Managers, the Corporate Account Team, and Distribution Field Partners to enhance key accounts and sales.

• Work across the Animal Health division to foster a unified company approach.

• Share expertise with regional team members to support their growth and development.

• Evaluate monthly sales outcomes and manage expenses within the allocated budget.

• Identify programs and services that meet customer needs while providing education and training.

• Collaborate with leadership and Field Professional Services to create and deliver relevant offerings to customers.

• Maintain an up-to-date understanding of Animal Health products, industry trends, and competitors.

• Communicate insights regarding customers, industry, products, and market trends throughout the organization.

• Set and achieve learning and development objectives in conjunction with leadership.

⛳️ Requirements

• High school diploma with a minimum of 5 years of relevant experience in professional sales, distribution, marketing, military service, or veterinary/healthcare/scientific fields; OR a bachelor’s degree with 0–3 years of sales experience.

• Exceptional interpersonal, communication, and presentation abilities.

• Driven and focused on achieving measurable results.

• Strong commitment to teamwork and collaboration.

• Capability to comprehend customers’ changing needs and expectations while driving results.

• Proficient in selling techniques and strategies; ability to manage multiple customers/accounts through various sales phases.

• Skill in identifying, developing, and independently managing accounts within a territory, including complex ones.

• Competent computer skills, including proficiency in Word, Excel, PowerPoint, and iPad usage.

• Ability to work autonomously as well as part of a team.

• Willingness to travel overnight and engage in occasional weekend activities.

• Prior sales experience and/or experience in the Animal Health Industry is preferred.

• Familiarity with animal health biological and pharmaceutical products is advantageous.

• Understanding of or experience with distribution is preferred.

• Must reside within the Southern Detroit, Michigan territory or within 20 miles of the border.

• A valid driving license is necessary.

• Willingness to travel up to 50% of the time.

• Available to U.S. and Puerto Rico residents only.

• No visa sponsorship available.

🏝️ Benefits

• Eligibility for annual bonuses.

• Long-term incentive eligibility, if applicable.

• Comprehensive medical, dental, and vision healthcare coverage.

• Additional insurance benefits for both employee and family.

• Retirement benefits, including a 401(k) plan.

• Paid holidays and vacation time.

• Compassionate leave days and sick leave.

• Option for remote work arrangements.

• No relocation necessary.