Customer Relationship Manager

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Oversee all field sales and customer service operations for veterinary practices within the Southern territory.

• Distribute pharmaceuticals, consumables, human medicine, and related product categories.

• Interact with accounts via field visits, phone calls, and video conferencing.

• Enhance sales of Corporate Brand products alongside a wider range of offerings.

• Sell to current customers and seek out new business opportunities.

• Boost basket expenditure across targeted categories.

• Develop and oversee the territory utilizing Qlik and Salesforce CRM systems.

• Meet sales objectives and KPIs established by the National Sales Manager.

• Execute strategies to expand market share.

• Address customer inquiries and deliver outstanding service.

• Familiarize yourself with Covetrus products and services, generate leads, and liaise with colleagues across various divisions.

• Participate in industry seminars, training sessions, and sales meetings.

• Comply with company policies and procedures.

⛳️ Requirements

• Experience in sales and/or veterinary sales is beneficial but not mandatory.

• Proficient relationship management abilities.

• Strong sales and negotiation skills.

• Excellent communication skills with a keen attention to detail.

• IT proficiency, including MS Outlook, Word, and Excel.

• Valid driver's license.

• Willingness to travel within the designated territory.

🏝️ Benefits

• Covetrus Advantage program offering retail discounts and cashback opportunities.

• Supportive and inclusive work environment.

• Life Insurance plan.

• Company Pension Scheme featuring a 5% employer contribution.

• Cycle To Work Scheme allowing savings of up to 42%.

• Employee Assistance Program available for employees and their partners.

• Additional day off for birthdays.

• Eye Care Vouchers available through Specsavers.