Customer Management Assistant – Affirmative Action Position for Women

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Assist in the operational routines of Customer Management.

• Organize, verify, and handle requests pertaining to data management and data quality.

• Aid analysts in executing processes while ensuring adherence to procedures, deadlines, and quality benchmarks.

• Receive, document, categorize, and direct service requests.

• Review and authenticate documents and information.

• Execute operational support routines for customer service operations.

• Monitor service queues and keep track of pending items.

• Assist analysts in fulfilling deadlines and completing requests.

• Contribute to the organization, standardization, and ongoing enhancement of processes.

⛳️ Requirements

• Must possess a high school diploma.

• Preferably pursuing a college degree in Business Administration or a related area.

• Experience in administrative, operational, back-office, or customer support tasks is desirable.

• Basic proficiency in Excel and familiarity with corporate systems and tools.

• Strong organizational abilities, attention to detail, and capability to follow procedures and meet deadlines.

• Effective communication skills, proactive attitude, and ability to collaborate well within a team.

• This position supports affirmative action initiatives for women.

🏝️ Benefits

• An employer dedicated to equal opportunity and affirmative action.

• Women in Experian: opportunities for development and a variety of perspectives and skills.

• Flexible remote work options.