
Customer Engineer, Pre-Sales
Posted 17 hours ago

Posted 17 hours ago
This is a fully remote position, open to applicants in Germany.
• Act as the primary liaison between internal engineering teams and clients for the technical execution and ongoing enhancement of cloud solutions from the Google Cloud Services portfolio
• Create and conduct in-depth technical workshops for key customers, focusing on encryption and technical implementation
• Collaborate closely with Customer Success Management to promote active workload adoption and assist clients in reaching their cloud goals
• Offer support in implementation, troubleshooting, and technical issue resolution, while minimizing long-term reliance on managed services
• Utilize, modify, and further enhance technical documentation and Google reseller guides
• Proactively share expertise within the technical organization
• Proven experience in technical pre-sales, including presenting cloud solutions, responding to requests for proposals, and offering technical guidance to clients
• Strong understanding of cloud architecture and infrastructure migrations, particularly regarding landing zones
• In-depth knowledge of technical sovereignty, especially concerning data residency, operational independence, and pertinent standards such as C5, C3A, and ISO 27001
• Capacity to analyze and categorize customer workloads, as well as evaluate requirements and risks in relation to mission-critical and business-critical workloads
• Familiarity with Infrastructure as Code (IaC) and the process of transferring or adapting workloads from Google Cloud Platform (GCP) to dedicated cloud settings
• Readiness to travel regularly within Germany for workshops, team meetings, and client visits
• Submission of application documents in English is mandatory
• Join Thales, a global frontrunner in innovative technologies
• Access to professional growth opportunities, personalized career paths, and creative autonomy
• Commitment to sustainable and values-driven people management
• Dedication to diversity and inclusion
• Opportunity to collaborate with international teams
• Please note: Applications must be submitted in English
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