Customer Development Manager – C&S, ADUSA

This is a fully remote position, open to applicants in New York.

📋 Description

• Functionally oversee, lead, and implement sales-related initiatives for the NHSc Holistic Health portfolio at key accounts, including C&S and ADUSA banners.

• Collaborate with internal strategy, category management, finance, and functional support teams to pinpoint and cultivate business opportunities.

• Achieve annual financial objectives while fostering meaningful relationships with customers and internal stakeholders.

• Build strategic connections across assigned customer accounts.

• Surpass performance objectives through off-shelf displays, distribution improvements, and ACV enhancement.

• Forge working relationships with Customer Strategy, Finance, and Customer Service teams.

• Comprehend customers’ go-to-market models and category management tactics.

• Implement brand and category growth strategies that align with customer needs.

• Recognize growth opportunities and devise and execute strategic growth plans in line with corporate objectives.

• Educate business partners regarding products, retail ambitions, and success metrics.

• Present to customers on topics such as innovation, shelf positioning, promotions, and pricing.

• Oversee daily customer business operations, including UPC product/item setup and maintenance, logistics, and inventory management.

• Manage trade budgets while monitoring spending efficiency, ROI, and GTN efficiencies.

• Input data into the Trade Investment Management (Osprey) system.

• Oversee trade funds, direct sales forecasting, and projection activities.

⛳️ Requirements

• A bachelor's degree in business or a related field is preferred.

• 5+ years of sales experience is preferred.

• A minimum of 3 years managing strategic FDM customers.

• Sales experience in Grocery retail channels is required.

• Experience in consumer goods, health & wellness, and vitamins and supplements is highly preferred.

• Proficient in utilizing syndicated data to assess customer needs and establish effective pricing and promotional strategies.

• Knowledge of project management with experience in setting up and managing projects in complex, fast-paced environments.

• Understanding of relationship management and experience collaborating with partners to build initiatives that meet goals.

• Proficient in the MS Office Suite, including Word, Excel, and PowerPoint.

• Ability to juggle multiple priorities and manage various brands/categories.

• Strong organizational skills.

• Effective written and verbal communication skills.

• Capability to work independently and adhere to deadlines.

• Competency in multitasking and following up when responses are required.

• In-depth understanding of assigned customers and demand creation strategies.

• Creativity and a willingness to explore beyond conventional boundaries.

• A problem-solving and solutions-oriented mindset.

• Dynamic leadership skills with the ability to navigate obstacles and objections.

• Articulate communication skills and the ability to quickly synthesize data.

• P&L management experience and strong financial acumen.

• This position is not eligible for Visa Sponsorship.

🏝️ Benefits

• Performance-based incentives.

• 401k plan with company match.

• Comprehensive healthcare coverage.

• A wide array of additional benefits.

• Exciting career development paths.

• Extensive opportunities for personal and professional growth.

• Chances to learn from skilled colleagues worldwide.

• Benefits that promote physical, financial, and emotional wellbeing.

• An inclusive work environment.

• Reasonable accommodations available during the recruitment process.