Customer Development Executive

This is a fully remote position, open to applicants in Egypt.

📋 Description

• Propel market expansion and enhance the presence of Unilever Food Solutions throughout the Delta region.

• Oversee all food service channels and restaurant categories, including hotels, key accounts, independent eateries, cafes, QSRs, caterers, and CPUs.

• Broaden reach and penetrate HORECA customer segments using commercial strategies and territory development plans.

• Develop and nurture relationships with hotel GMs, F&B directors, executive chefs, purchasing managers, restaurant owners, and franchise chains.

• Evaluate regional market trends, operator requirements, dining formats, and competitive activity.

• Lead commercial negotiations, joint business planning, and supply agreements.

• Implement trade initiatives, promotional campaigns, and brand activations for brands such as Knorr and Hellmann.

• Monitor sales objectives, distributor performance, and channel KPIs.

• Work in partnership with distribution collaborators, supply chain, and culinary teams to address execution challenges.

• Manage trade promotion budgets and channel allocations to maximize ROI and gross margin.

• Keep CRM records updated and provide weekly/monthly commercial reports to the Regional Sales Manager.

• Conduct kitchen demonstrations with UFS chefs and transition key accounts to the UFS product line.

• Lead discussions on menu engineering and recipe cost-per-plate to enhance product placement and operator profitability.

• Inspire and motivate stakeholders while fostering a culture of continuous improvement.

⛳️ Requirements

• At least 3 years of experience in restaurant management, particularly within the HORECA sector or customer development.

• Proven expertise in forecasting, planning, and managing activities.

• Successful track record in negotiation of agreements and driving revenue growth.

• Analytical mindset with the ability to interpret and act on performance data.

• Strong selling skills.

• History of meeting revenue targets.

• Capability to identify growth opportunities and foster business expansion.

• University degree; a major in Business is advantageous.

• Proficiency in English and Arabic is required.

• Exceptional communication, negotiation, and relationship management skills.

• Strong analytical and problem-solving abilities.

• Time management skills for handling multiple priorities.

• Ability to collaborate effectively in a cross-functional team setting.

• Proficient in performance reporting and strategic planning.

• Proactive approach focused on continuous improvement and innovation.

• Ability to inspire and motivate both internal and external stakeholders.

• Adaptable and forward-thinking mindset.

🏝️ Benefits

• Inclusive, collaborative, and flexible working environment.

• Tools and resources to help shape your future.

• Employee support and access to accommodations during the recruitment process.

• Commitment to diversity, equity, and inclusion.

• Opportunities for employee development.