Customer Administrative Specialist

This is a fully remote position, open to applicants in District of Columbia, +2 more states.

📋 Description

• Initiate outbound sales efforts, including cold calls, and actively pursue sales leads to cultivate a portfolio of purchasing customers.

• Process orders, finalize sales, maintain accurate customer records, and ensure timely completion of necessary documentation.

• Identify and assess potential customers while documenting sales prospecting activities in Salesforce.

• Represent a designated product line that may intersect with the territories of other sales teams, as necessary.

• Operate within territories, accounts, products, services, or sales processes that involve limited complexity.

• Keep customers informed about new product and service launches, pricing, and pertinent updates.

• Maintain consistent communication with the Sales Director and Team Lead to align with sales priorities and execution strategies.

• Develop a thorough understanding of Accurint, including the ability to demonstrate the platform and discuss pricing plans.

• Execute all other assigned responsibilities.

⛳️ Requirements

• High School Diploma.

• Foundational knowledge and skills in sales and account management, with a willingness to expand expertise in products and solutions.

• Capability to comprehend key business drivers and apply that understanding in daily tasks.

• Proficient in using Salesforce and other internal operational systems.

• Ability to convey information in an appropriate manner and articulate technical details clearly.

• Skill in persuading clients and others in routine situations.

• Capacity to manage multiple tasks and adapt effectively to shifting priorities and circumstances.

• Self-driven with the ability to work autonomously.

• Professional demeanor accompanied by a strong work ethic.

🏝️ Benefits

• Comprehensive, multi-carrier program for medical, dental, and vision benefits.

• 401(k) plan with matching contributions.

• Employee Share Purchase Plan.

• Wellness platform offering incentives.

• Subscription to the Headspace app.

• Employee Assistance and Time-off Programs.

• Short- and Long-Term Disability coverage.

• Life and Accidental Death Insurance.

• Critical Illness and Hospital Indemnity coverage.

• Family bonding and family care leaves.

• Adoption and surrogacy benefits.

• Health Savings, Health Care, Dependent Care, and Commuter Spending Accounts.

• Annual Paid Time Off.

• Up to two days of paid leave to engage in Employee Resource Groups and volunteer for your chosen charity.