This is a fully remote position, open to applicants in Peru.

📋 Description

• Review and manage incoming emails daily in the assigned CTS mailboxes.

• Identify and classify requests related to CTS.

• Execute established macros and processes for handling requests.

• Forward emails that do not pertain to the CTS process.

• Validate that the information received is complete.

• Follow up on observed or pending requests.

• Register and process CTS reimbursement requests on Interbank platforms.

• Manage applications such as PPAweb.

• Enter and validate information provided by companies.

• Check the status of requests and update operational controls.

• Address observations and incidents related to operations.

• Adhere to established response times.

• Handle emails for the creation of new CTS accounts.

• Review the necessary information for account opening.

• Record requests in the corresponding application.

• Execute account openings according to Interbank procedures.

• Send confirmation of account creation.

• Follow up on requests with observations.

⛳️ Requirements

• 6 months to 1 year of experience in Back Office, banking operations, data processing, or administrative functions.

• Preferred experience in financial products, CTS, or mass processing.

• Proficiency in operational management applications or platforms (preferably PPAweb).

• Intermediate Excel skills.

• Ability to work with a high volume of information.

• Attention to detail, organization, and analytical skills.

• Goal-oriented with a focus on meeting objectives and SLAs.

• Availability for remote work.

• Education: Technical or university graduate (ongoing or completed).

• Technical knowledge: Operation processing, PPAweb, Excel (intermediate level).

🏝️ Benefits

• No benefits, perks, or compensation extras are specified in the posting.