This is a fully remote position, open to applicants in Peru.

📋 Description

• Review and manage daily incoming emails in the assigned CTS mailboxes.

• Identify and categorize requests related to CTS.

• Execute established macros and processes for handling requests.

• Forward emails that do not pertain to the CTS process.

• Validate that the information received is complete.

• Follow up on observed or pending requests.

• Register and process CTS credit requests on Interbank platforms.

• Utilize applications such as PPAweb.

• Enter and validate information provided by companies.

• Check the status of requests and update operational controls.

• Address observations and incidents related to operations.

• Adhere to established response times.

• Respond to emails for the creation of new CTS accounts.

• Review the necessary information for account openings.

• Register requests in the corresponding application.

• Execute account openings according to Interbank procedures.

• Send confirmations for account creations.

• Follow up on requests with observations.

⛳️ Requirements

• 6 months to 1 year of experience in Back Office, banking operations, data processing, or administrative functions.

• Preferred experience in financial products, CTS, or mass processing.

• Proficient in operational management applications or platforms, preferably PPAweb.

• Intermediate Excel skills.

• Ability to work with a high volume of information.

• Attention to detail, organization, and analytical skills.

• Goal-oriented with a focus on meeting objectives and SLAs.

• Availability for remote work.

• Technical studies or being a university graduate, either in progress or completed.

• Knowledge of operations processing, PPAweb, and intermediate Excel.

• Customer-oriented.

• Problem analysis and resolution skills.

• Teamwork capabilities.

• Effective communication.

• Organization and planning skills.

• Results-oriented.

🏝️ Benefits

• 100% remote work.

• Position also available for persons with disabilities (PcD).