Customer Administrative Specialist

This is a fully remote position, open to applicants in District of Columbia, +2 more states.

📋 Description

• Initiate outbound sales activities, including cold calling, and pursue sales opportunities to build a portfolio of purchasing clients.

• Process orders, finalize sales, keep customer records up to date, and ensure timely completion of necessary documentation.

• Identify and evaluate potential customers, documenting sales prospecting activities in Salesforce.

• Represent a designated product line, which may overlap with the territories of other sales teams.

• Operate within the territory, account, product, service, or sales processes of moderate complexity.

• Update customers on new product and service launches, pricing, and other pertinent information.

• Maintain consistent communication with the Sales Director and Team Lead to align with sales objectives and execution.

• Develop a strong understanding of Accurint, showcase the platform, and discuss pricing options.

• Perform any additional duties as assigned.

⛳️ Requirements

• High School Diploma.

• Fundamental knowledge and skills in sales and account management.

• Capacity to deepen understanding of products and solutions.

• Ability to recognize key business drivers and apply that insight to daily tasks.

• Proficiency in Salesforce and other internal operational systems.

• Capability to present information effectively and articulate technical details clearly.

• Skill in persuading clients and others in typical situations.

• Ability to manage multiple tasks and adapt effectively to shifting priorities and conditions.

• Self-driven with the capability to work independently.

• Professional appearance and a strong work ethic.

🏝️ Benefits

• Comprehensive, multi-carrier medical, dental, and vision benefits.

• 401(k) with matching contributions.

• Employee Share Purchase Plan.

• Wellness platform offering incentives.

• Subscription to the Headspace app.

• Employee Assistance and Time-off Programs.

• Short- and Long-Term Disability insurance.

• Life and Accidental Death Insurance.

• Critical Illness and Hospital Indemnity insurance.

• Family bonding and care leaves.

• Benefits for adoption and surrogacy.

• Health Savings, Health Care, Dependent Care, and Commuter Spending Accounts.

• Annual Paid Time Off.

• Up to two days of paid leave for participation in Employee Resource Groups and volunteering with a charity of choice.