Customer Account Manager

This is a fully remote position, open to applicants in Thailand.

📋 Description

• Achieve monthly, quarterly, and yearly sales targets

• Establish weekly pipeline objectives

• Coordinate product demonstrations with the Sales Solutions team

• Present new product features and offerings to clients

• Clarify complex business challenges and the technological solutions available

• Cultivate lasting relationships with customer leadership teams

• Enhance reference capability within the existing customer base

• Collaborate with Epicor teams to market solutions

• Perform account and territory strategizing

• Generate leads via social selling and personal connections

• Follow up on leads generated by the company and marketing initiatives

• Travel as necessary to support sales activities

⛳️ Requirements

• More than 2 years of ERP experience

• Over 2 years of account management and/or sales experience, focusing on customer satisfaction

• At least 2 years of consistent achievement of sales quotas

• Minimum 3 years of relevant experience with proven success/knowledge

• Demonstrated skills in presentations and product demonstrations

• Capacity to work independently as a proactive self-starter

• High school diploma is preferred

• Bachelor’s degree is preferred (or equivalent experience)

🏝️ Benefits

• Comprehensive health and wellness benefits

• Opportunities for mentorship

• Continuing education options

• Structured career goal setting

• Complimentary LinkedIn Learning licenses

• Mentoring Program

• Geographically specific educational support programs

• Inclusive and global workplace

• Work-life balance policies that promote time off

• Assistance for international relocations and permanent residency processes