CRM Administrator

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Manage and oversee the HubSpot CRM environment.

• Evaluate and enhance current CRM processes, workflows, and configurations.

• Develop and tailor HubSpot functionalities according to business needs.

• Execute new requests, features, and enhancements to processes.

• Diagnose CRM issues and propose effective solutions.

• Assist with the configuration of workflows and automation.

• Generate and sustain reports and dashboards.

• Ensure the accuracy, cleanliness, and reliability of CRM data.

• Identify data hygiene challenges and support continuous data cleanup efforts.

• Examine the current HubSpot architecture prior to making major changes.

• Evaluate how new configurations or requests may impact existing workflows and processes.

• Document processes and CRM configurations as necessary.

• Work with stakeholders to comprehend requirements and convert them into effective HubSpot solutions.

• Recognize opportunities to enhance the efficiency, scalability, and user-friendliness of the CRM.

⛳️ Requirements

• Practical experience in administering HubSpot CRM.

• In-depth knowledge of HubSpot's CRM functionalities, workflows, properties, reporting, and configurations.

• Proven experience in customizing HubSpot to meet business and operational needs.

• Background in troubleshooting CRM and workflow issues.

• Solid understanding of data hygiene and CRM data management.

• Capability to comprehend how various components of a CRM environment interact.

• Exceptional attention to detail, especially when modifying an established CRM.

• Strong analytical and problem-solving abilities.

• Proficient in taking requests, understanding the underlying business requirements, and determining the optimal way to implement them.

• Comfortable working autonomously while managing multiple requests or priorities.

• Excellent written and verbal communication skills in English.

• Willingness and capability to work during US business hours.

• Windows 11 PC (Mac is not supported).

• Minimum of 16 GB RAM.

• Dual monitor setup.

• Webcam and headset required.

• i5 processor or higher.

• Fibre internet with a wired connection (Ethernet cable).

• Backup power solution necessary.

• Proficiency in Microsoft Teams / Office 365.

• Applications must meet the minimum technical specifications to advance.

🏝️ Benefits

• Fully remote position.

• Consideration for full-time or part-time roles based on business needs and candidate availability.