CRM Administrator

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Oversee and manage the HubSpot CRM environment.

• Evaluate and enhance current CRM processes, workflows, and configurations.

• Develop and personalize HubSpot capabilities in line with business needs.

• Execute new requests, features, and improvements to processes.

• Diagnose CRM issues and propose practical solutions.

• Assist with the configuration of workflows and automation.

• Generate and sustain reports and dashboards.

• Ensure the integrity, accuracy, and reliability of CRM data.

• Identify data hygiene challenges and aid in ongoing data cleanup efforts.

• Examine the current HubSpot architecture prior to implementing major changes.

• Evaluate the potential impact of new configurations or requests on existing workflows and processes.

• Assist in documenting processes and CRM configurations as necessary.

• Collaborate with stakeholders to grasp requirements and translate them into effective HubSpot solutions.

• Continuously seek opportunities to enhance CRM efficiency, scalability, and user experience.

⛳️ Requirements

• Practical experience in administering HubSpot CRM.

• In-depth knowledge of HubSpot's CRM functionality, workflows, properties, reporting, and configuration.

• Experience in customizing HubSpot according to business and operational needs.

• Background in troubleshooting CRM and workflow challenges.

• Strong grasp of data hygiene and CRM data management principles.

• Ability to comprehend how different components of a CRM environment interact.

• Excellent attention to detail, especially when modifying established CRM systems.

• Good analytical and problem-solving abilities.

• Capability to interpret requests, understand the underlying business need, and identify the best implementation approach.

• Comfortable working autonomously while managing multiple requests or priorities.

• Proficient written and verbal communication skills in English.

• Availability to work during US business hours.

• Windows 11 PC (Mac is not supported).

• 16 GB RAM.

• Dual monitors.

• Webcam and headset.

• i5 processor or better.

• Fibre internet with a wired connection (Ethernet cable).

• Backup power solution.

• Microsoft Teams / Office 365.

🏝️ Benefits

• Fully remote position.

• Full-time or part-time opportunities may be available based on business needs and candidate availability.