CRM Administrator

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Oversee and manage the HubSpot CRM environment.

• Evaluate and enhance current CRM processes, workflows, and configurations.

• Develop and tailor HubSpot functionalities to meet business needs.

• Execute new requests, features, and enhancements to processes.

• Diagnose CRM issues and propose effective solutions.

• Assist with the setup of workflows and automation.

• Generate and sustain reports and dashboards.

• Ensure the upkeep of accurate, clean, and trustworthy CRM data.

• Identify data hygiene challenges and aid in ongoing data cleansing efforts.

• Examine the current HubSpot architecture prior to implementing major alterations.

• Evaluate how new configurations or requests could impact existing workflows and processes.

• Assist in documenting processes and CRM configurations as necessary.

• Collaborate with stakeholders to grasp requirements and convert them into effective HubSpot solutions.

• Persistently seek opportunities to enhance the CRM's efficiency, scalability, and user experience.

⛳️ Requirements

• Practical experience in administering HubSpot CRM.

• In-depth knowledge of HubSpot's CRM functionalities, workflows, properties, reporting, and configuration.

• Experience in customizing HubSpot tailored to business and operational needs.

• Background in troubleshooting CRM and workflow-related issues.

• Comprehensive understanding of data hygiene and CRM data management.

• Ability to comprehend how various elements of a CRM environment interact.

• Exceptional attention to detail, especially when altering an established CRM.

• Strong analytical and problem-solving abilities.

• Capability to interpret requests, grasp the underlying business requirements, and identify optimal implementation strategies.

• Comfortable working autonomously and juggling multiple requests or priorities.

• Excellent written and spoken English communication skills.

• Willingness to work during US business hours.

• Must have a Windows 11 PC (Mac is not supported).

• 16 GB RAM is required.

• Dual monitors are essential.

• A webcam and headset are necessary.

• An i5 processor or better is needed.

• Fiber internet with a wired connection (Ethernet cable) is required.

• A backup power solution must be in place.

• Familiarity with Microsoft Teams / Office 365 is necessary.

• Applications must comply with the minimum technical specifications to proceed in the selection process.

🏝️ Benefits

• This position is fully remote.

• Consideration for full-time or part-time roles may be based on business requirements and candidate availability.