CRM Administrator

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Ensure the quality of CRM data through deduplication and effective segmentation.

• Develop and sustain lists, workflows, and automated sequences.

• Generate dashboards and reports for both sales and marketing teams.

• Provide support for user setup, permissions, and training.

• Oversee the integration between the CRM and other systems.

• Document CRM processes and ensure they remain up to date.

• Take ownership of the CRM for a UK business, ensuring that data, automations, and reports are reliable.

• Operate within UK business hours from home as part of a South African team working with established UK employers.

⛳️ Requirements

• Proven experience in administering a CRM system, such as HubSpot, Salesforce, or Zoho.

• Proficient in creating workflows, lists, and dashboards.

• Strong commitment to data hygiene, emphasizing deduplication and validation.

• Comfortable using Excel or Google Sheets for data imports and audits.

• Capable of clearly explaining CRM processes to non-technical users.

• Familiarity with marketing automation or email platforms.

• Understanding of lead scoring and lifecycle stages.

• Experience with integration tools, such as Zapier.

🏝️ Benefits

• Fully remote position, allowing work from anywhere in South Africa.

• Operate during UK business hours, from 09:00 to 17:00 UK time (11:00 to 19:00 SAST).

• Gain direct exposure to an established UK business.

• Enjoy a long-term, stable placement with opportunities for growth.