CRM Admin Intern

This is a fully remote position, open to applicants in India.

📋 Description

• Oversee and tailor the CRM platform to align with the organization's requirements.

• Administer user permissions, workflows, custom objects, and profiles.

• Offer user support and resolve CRM-related issues.

• Evaluate data pertaining to team productivity, efficiency, and operations.

• Collaborate with various teams to gather business requirements and execute CRM solutions.

• Coordinate and facilitate integrations with third-party applications, plugins, and tools.

• Establish processes to manage and safeguard customer and business data.

• Conduct training sessions for administration, staff, and faculty.

• Oversee and streamline office operations, including scheduling, meetings, and correspondence.

• Maintain precise, secure, and confidential records and databases.

• Manage budgets, monitor expenses, and process invoices.

• Assist with hiring, onboarding, offboarding, employee records, benefits administration, and payroll reconciliation.

• Foster communication among internal and external stakeholders, team members, departments, customers, and suppliers.

• Prepare reports, presentations, and other forms of communication.

• Deliver concise weekly project outcomes.

• Provide task updates to the Project Management Executive.

⛳️ Requirements

• Bachelor's degree is preferred.

• Exceptional verbal and written communication abilities.

• Strong aptitude for problem-solving.

• Customer-oriented mindset.

• Capability to analyze and resolve issues.

• Ability to work with individuals of varying technical skill levels.

• Skill in conveying complex concepts in a clear manner.

• Proficiency in maintaining accurate customer data.

• Experience in managing projects.

• Familiarity with customer relationship management (CRM) software.

• Technical proficiency is required.

• Availability for the designated virtual-office work schedule.

• Expected commitment of 25–30 hours per week.

🏝️ Benefits

• Opportunity for a remote internship lasting 4–16 weeks.

• Commitment of 25–30 hours per week.

• Mentorship from team leaders and industry experts.

• Hands-on experience with real-time projects.

• Work results showcased in an online portfolio.

• Guidance and support for securing placements within reputable companies for high-performing interns.

• Scheduled breaks for full-time interns.

• Flexible working hours for off-time participants.

• Access to mentors available until 6:30 PM.