Credit Manager – Home Loan, Mortgage, Direct Lender Experience

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Oversee incoming leads and ensure precise record-keeping in Broker Engine.

• Request, gather, assess, and organize relevant documents from clients.

• Perform initial document checks to verify that loan applications are comprehensive.

• Order and analyze credit reports and property appraisals.

• Communicate with clients, lenders, and other parties involved in the loan process.

• Prepare and send loan quotes to clients and coordinate follow-up actions.

• Gradually assume full responsibility for independently preparing loan quotes.

• Assist with lead follow-up to enhance conversion prospects.

• Keep accurate CRM records and monitor all applications through to settlement.

• Submit loan applications for clients purchasing apartments.

• Provide administrative and operational support to the Director as needed.

⛳️ Requirements

• At least 5 years of experience in Australian mortgage broking, loan processing, credit support, or client services.

• Proficient in using AOL, Broker Engine, or comparable Australian mortgage CRM systems.

• Strong background working with self-employed borrowers and Low Doc lending.

• Comprehensive understanding of the Australian home loan process from application to settlement.

• Experience in handling or submitting loan applications for clients purchasing apartments.

• Authentic lender-side credit experience with the ability to independently oversee loan applications from initiation to submission.

• Excellent attention to detail and outstanding organizational abilities.

• Exceptional written and verbal communication skills in English.

• Capable of managing a high volume of leads and competing priorities effectively.

• Preferred: experience in preparing loan scenarios and lender quotes.

• Preferred: experience in direct communication with Australian clients and lenders.

• Preferred: familiarity with credit assessment, servicing calculations, and lender policy interpretation.

• Preferred: substantial experience with CRM and mortgage software.

• Must work solely with the client’s business from the date of hire and have no other ongoing employment, client work, freelance assignments, or side activities.

🏝️ Benefits

• Flexible time management as an independent contractor.

• 100% remote work from the comfort of home.

• Observance of NSW public holidays.