Credentialing Specialist – Temp

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist travel healthcare candidates throughout the credentialing and compliance process, from onboarding to clearance.

• Verify candidate documentation for thoroughness, precision, and adherence to facility and Aya standards.

• Engage with candidates, healthcare facilities, recruiters, and internal teams to gather necessary documentation and address any outstanding issues.

• Track candidate files, deadlines, and start dates to ensure prompt clearance.

• Keep accurate records of candidates in credentialing and compliance systems.

• Implement departmental processes, resources, and facility requirements to efficiently advance files.

• Recognize, troubleshoot, and resolve standard credentialing issues; escalate complex matters as needed.

• Balance daily workload and priorities while achieving KPIs, SLAs, and clearance goals.

• Provide support for other Credentialing Specialists by assessing active files, deadlines, and pending requirements.

• Contribute to team initiatives, process enhancements, overflow tasks, and special projects.

• Ensure a professional, positive, and solution-focused experience in every interaction.

• Act as a liaison among candidates, internal teams, and healthcare facilities.

⛳️ Requirements

• Bachelor's degree preferred; equivalent experience will be considered in place of formal education.

• Experience in a dynamic, deadline-oriented administrative, healthcare, staffing, credentialing, compliance, or customer service setting.

• Capability to manage various priorities while adhering to deadlines and service level commitments.

• Strong focus on detail and the ability to recognize missing, incorrect, or incomplete information.

• Exceptional written and verbal communication skills.

• Strong organizational and time management abilities.

• Capacity to build trust and foster positive relationships with candidates, facilities, and internal partners.

• Proven problem-solving skills and ability to effectively utilize available resources.

• Ability to work autonomously and collaboratively within a team.

• Comfortable with learning and navigating various systems and processes.

• Proficient in Microsoft Office Suite and capable of learning credentialing and compliance systems.

• Preferred: experience in healthcare staffing, travel nursing, travel allied, credentialing, compliance, or a related healthcare field.

• Preferred: experience working with healthcare providers, candidates, hospitals, or healthcare facilities.

• Preferred: familiarity with credentialing, compliance, onboarding, licensing, or healthcare documentation requirements.

• Preferred: experience managing a high-volume workload in a service-oriented environment.

🏝️ Benefits

• Complimentary premium medical, dental, life, and vision insurance.

• Generous 401(k) matching program.

• Reimbursements and discretionary bonuses for eligible employees, as mandated by applicable laws.

• Paid sick leave in accordance with relevant state, federal, and local regulations; general policy accrues one hour for every 30 hours worked.

• Celebrations and rewards for achieving goals.

• Company-sponsored virtual events, happy hours, and team-building activities.

• Birthday treat.

• Unlimited DTO (discretionary time off).

• Daily virtual yoga, meditation, or boot camp classes.