Creator Solutions Lead

This is a fully remote position, open to applicants in New York.

📋 Description

• Take charge of the Career Creator Network experience from initial contact to sustained engagement.

• Develop and implement community rituals, programming, and key touchpoints.

• Facilitate recurring virtual co-working sessions through WorkStream.

• Cultivate community enthusiasm that drives organic referrals and word-of-mouth growth.

• Travel quarterly to creator events and/or the NYC office to represent Jobstream.

• Analyze platform usage to identify behavioral gaps.

• Design platform experiences, programs, nudges, challenges, and incentive frameworks.

• Collaborate with the product team to translate behavioral insights into platform features and UX enhancements on CreatorpreneurOS™.

• Create onboarding processes and milestone moments to help creators achieve early successes.

• Oversee the creator journey during the first 90 days.

• Monitor platform data to identify at-risk creators and those with breakout potential, intervening proactively.

• Conduct scalable yet personalized creator check-ins and touchpoints.

• Provide guidance to creators on commission structures, content strategies, and platform tools.

• Set up and manage CRM, email marketing, community, and social listening tools.

• Integrate partnership-acquired segments into the platform.

• Work alongside the tech team on platform modifications to enhance activation and engagement.

• Maintain reporting dashboards that track community health metrics.

• Troubleshoot, test, and iterate within the technology stack.

• Advocate for creator needs internally and transform feedback into actionable insights.

• Craft warm, credible, peer-level communications for creators.

⛳️ Requirements

• Profound and authentic understanding of the creator economy and content monetization.

• Practical experience with commission-based or affiliate monetization platforms; ShopMy, LTK, or similar preferred.

• Strong instincts in behavioral design.

• Technically adept at implementing tools and setting up automations.

• Warm and credible presence within the community.

• Availability for full-time work aligned with East Coast hours.

• Willingness to travel quarterly to events and/or the NYC office.

• 3–5 years of experience in creator community, creator success, influencer marketing, or a closely related field.

• Proficiency in community-led growth, including social media algorithms and monetization models.

• Experience with CRM tools, email automation, community platforms such as Circle, Discord, or Slack, social listening, and basic analytics dashboards.

• Quick to learn new tools.

• Clear, warm, and authentic written communication skills.

• Self-starter mentality well-suited to a startup environment.

🏝️ Benefits

• Bonus eligibility.

• Health benefits.

• Flexibility in work arrangements.

• Genuine opportunities for upward mobility.

• Ground-floor ownership in shaping a category-defining platform.

• Status as a Co-Founding team member.

• Defined growth path towards leading creator success and community at scale.

• Quarterly travel to creator events and/or the NYC office.