Creator Manager

This is a fully remote position, open to applicants in Portugal, +2 more countries.

📋 Description

• Take ownership of Darkroom’s creator program and establish Shadow’s creator channel from the ground up.

• Oversee the current creator roster, managing relationships, briefs, scheduling, and publishing timelines.

• Identify operator-creators based on their operational credibility and unique perspectives.

• Enhance both the quantity and quality of content across platforms such as Instagram, LinkedIn, X, and YouTube.

• Aim for an Instagram follower target of 40,000 by the end of 2027.

• Gather and organize reviews, testimonials, and social proof from creators and clients.

• Discover operators whose audiences align with Shadow’s target market and recruit them.

• Create a creator-driven acquisition funnel that transitions from posts to signups.

• Collaborate with the Retention Marketer on the email outreach strategy.

• Report on Shadow’s creator channel performance regarding signups and pipeline.

• Manage commercial relationships, including fees, affiliate/referral agreements, co-marketing, and advisory contracts.

• Equip creators with strategic insights, data, and product access.

• Keep precise creator CRM data in coordination with the Marketing Ops Manager.

• Assess creator performance and implement actions based on the outcomes.

• Report directly to the VP of Marketing while collaborating with a designer, video editor, and the Marketing Ops & Social Media Manager.

⛳️ Requirements

• Deep understanding of B2B dynamics, especially as creators engage with founders, operators, and growth teams.

• Proven experience managing creator, partner, or community initiatives with practitioner-creators who have their own audiences.

• Adequate commerce and growth knowledge to effectively interact with brand or agency operators.

• Capability to assess audience authenticity, create mutually beneficial agreements, and brief creators while preserving their unique voices.

• Experience in structuring fees, affiliate and referral terms, and co-marketing deals.

• Strong organizational skills to manage contracts, deliverables, payment timelines, and a growing roster of creators.

• AI-savvy; proficient in developing workflows for analytics, reporting, and content drafting.

• Comfortable with building a new creator channel alongside managing an existing one.

• Proficient in clear and fluent English communication with U.S.-based clients and senior stakeholders.

• Availability to work during the mandatory hours of 9 a.m.–5 p.m. EST.

• Familiarity with Notion is advantageous.

• Bonus: Experience in personally building an audience, marketing SaaS/software to business audiences, working in agency/ecommerce/performance marketing, or knowing creators in commerce, growth, or B2B software.

🏝️ Benefits

• Unlimited PTO plus local holidays specific to your location.

• A remote-first work culture.

• Flexible parental leave policies.

• Opportunities for growth and interdisciplinary professional development.