Creative Ops Manager

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Take ownership of the entire lifecycle of creative projects, from initial brief to final delivery, within a fast-paced, high-volume marketing calendar.

• Lead the comprehensive management of creative projects, ensuring timely and accurate delivery in accordance with the brief.

• Oversee the brief intake process, ensuring that all briefs are complete and ready for execution.

• Develop and sustain the studio schedule, allocating resources based on current and anticipated demand.

• Delegate tasks with clear instructions, deadlines, and context for team members.

• Keep precise project tracking and timelines using Airtable and other studio tools.

• Evaluate deliverables to ensure quality, brand consistency, adherence to legal and regulatory requirements, and responsible gaming standards.

• Foster and manage the creative relationships with brand, marketing, media, product, and social teams.

• Oversee the approval process involving creative leads, legal, compliance, and business stakeholders, ensuring timely sign-offs and maintaining a traceable record.

• Handle the onboarding of freelancers and agencies, as well as manage purchase orders and invoicing in collaboration with the Director of Creative Operations.

• Advocate for AI-assisted production and workflow tools that enhance speed without sacrificing quality or compliance.

• Within the first 90 days, map studio workflows, create a centralized source of truth for ongoing work, and provide an initial capacity assessment.

⛳️ Requirements

• 4+ years of experience in creative project management, creative operations, digital production, or marketing operations.

• Ability to cultivate strong relationships with creative, brand, marketing, external partners, and broader stakeholder teams.

• Solid understanding of creative workflows and production processes, preferably in an in-house studio environment.

• Demonstrated capability to manage a high-volume pipeline across multiple concurrent campaigns.

• Proficient in Airtable, Figma, Google Workspace, and Slack.

• Strong inclination towards process enhancement.

• Highly organized and detail-oriented, particularly regarding versions, approvals, specifications, and deadlines.

• Calm and direct communicator, able to maintain strong relationships while holding firm with senior stakeholders.

• Comfortable presenting process improvements or workflow case studies from previous positions.

• Experience in regulated industries such as online gaming or sports betting, where compliance and legal review processes are crucial (bonus).

• Experience in implementing process improvements using AI tools (bonus).

🏝️ Benefits

• Benefits information can be found at https://benefitsatfanatics.com/.

• Opportunity for an in-person onboarding experience, including "Launching into Better: LIVE"—a multi-day cultural immersion in New York City for full-time, non-seasonal hires.

• Travel and participation requirements for in-person components will be confirmed based on the role and location.