Creative Ops Manager

This is a fully remote position, open to applicants in Canada.

📋 Description

• Oversee the comprehensive management of creative projects, ensuring timely delivery and adherence to briefs throughout the campaign calendar.

• Take ownership of the brief intake process, guaranteeing that each brief is thorough and ready for implementation.

• Develop and uphold the studio schedule, allocating resources to the team based on current and projected demands.

• Delegate tasks with clear guidelines, deadlines, and contextual information.

• Keep precise project tracking and timelines updated in Airtable and the studio's toolset.

• Evaluate deliverables for quality, brand alignment, legal compliance, regulatory standards, and responsible gaming practices.

• Foster the creative relationship with brand, marketing, media, product, and social teams.

• Oversee approvals involving creative leads, legal, compliance, and business stakeholders while maintaining a verifiable record.

• Handle the onboarding of freelancers and agencies, as well as manage purchase orders and invoicing in collaboration with the Director of Creative Operations.

• Advocate for AI-assisted production and workflow tools, ensuring that quality and compliance are not compromised.

• Within the first 90 days, map studio workflows, create a single source of truth for ongoing projects, and conduct an initial capacity analysis.

⛳️ Requirements

• Minimum of 4 years' experience in creative project management, creative operations, digital production, or marketing operations.

• Ability to cultivate strong relationships with creative, brand, marketing, external partners, and broader stakeholder teams.

• Deep understanding of creative workflows and production processes, preferably within an in-house studio environment.

• Demonstrated capability to manage a high-volume pipeline across several simultaneous campaigns.

• Proficient in Airtable, Figma, Google Workspace, and Slack.

• Strong instinct for process improvement.

• Highly organized and detail-oriented concerning versions, approvals, specifications, and deadlines.

• Calm and direct communication style, capable of maintaining authority with senior stakeholders.

• Comfortable presenting process enhancements or workflow case studies from previous roles.

🏝️ Benefits

• Full-time employment package includes base salary and bonus.

• In-person onboarding/cultural immersion may feature Launching into Better: LIVE in New York City.

• Benefits information is available at https://benefitsatfanatics.com/.