Creative Operations, Project Manager

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Oversee multiple creative projects from initiation to completion.

• Develop project schedules, allocate tasks, and monitor deadlines.

• Facilitate client feedback and revision cycles with the creative team.

• Conduct regular project check-ins to ensure task advancement.

• Organize project details and updates using ClickUp or a comparable platform.

• Assist in onboarding clients and arrange kickoff meetings.

• Gather files and project-related materials.

• Provide updates on project status and follow up on pending items.

• Set realistic expectations regarding timelines, revisions, and deliverables.

• Communicate in a professional and clear manner when addressing challenges.

• Identify freelancers and creative specialists as necessary.

• Evaluate freelancer portfolios, experience, rates, and availability.

• Manage contractor onboarding and delegate project assignments.

• Monitor contractor availability, rates, and workloads.

• Source and collaborate with printers and production vendors.

• Request pricing and assess vendor options.

• Maintain records of vendor information, rates, and project specifications.

• Coordinate vendor timelines and deliverables.

• Develop and refine SOPs, checklists, templates, and internal protocols.

• Identify areas for process enhancement and ensure systematic documentation.

• Proactively pinpoint potential project challenges.

• Monitor team and contractor workloads to assess capacity needs.

• Align personnel or contractors with projects and plan future resource requirements.

• Keep track of contractor and vendor expenses.

• Assist with invoicing, payment follow-ups, and contractor remuneration.

• Provide support with basic monthly categorization in QuickBooks.

• Maintain organization of project costs and budgets.

⛳️ Requirements

• 3 to 5+ years of experience in project management, preferably within a creative agency, branding studio, design agency, web agency, or production setting.

• Proven experience managing multiple client projects concurrently.

• Familiarity with working alongside designers, developers, freelancers, contractors, or other creative professionals.

• Comfortable engaging directly with clients and managing project expectations.

• Excellent organizational skills and ability to follow through.

• Experience in creating SOPs, checklists, workflows, or repeatable processes.

• Proficient in tracking workloads, deadlines, project costs, and contractor availability.

• Capable of remaining calm and organized during changing priorities.

• Experience with project management tools such as ClickUp, Asana, Monday.com, Notion, or similar platforms is beneficial.

• Familiarity with Slack.

• Proficient in Google Workspace.

• Experience with Dropbox.

• Familiarity with ChatGPT or other AI tools.

• Experience with QuickBooks is a plus.

• Experience with CRM platforms is a plus.

• Experience collaborating with printers or in print production is a plus.

🏝️ Benefits

• Maxicare HMO

• Full-time remote work