Creative Operations Manager – Contract

This is a fully remote position, open to applicants in California.

📋 Description

• Take ownership of the Creative Production Asana board, serving as the primary source of truth for ongoing production tasks.

• Oversee the request intake process, ensuring that new requests are properly scoped and assigned.

• Establish deadlines, timelines, and workback schedules for creative production deliverables.

• Coordinate priorities with the creative team, effectively balancing workload against incoming requests.

• Provide consistent status updates and gather feedback from stakeholders throughout the production process.

• Organize and manage creative assets in Google Drive, ensuring files are easily accessible.

• Conduct a weekly sync to discuss status, identify blockers, and align priorities with the creative team.

• Manage Brand Web tickets through the Web-Brand JIRA board.

• Act as the liaison between Development and Growth for brand web requests.

• Align priorities among Development, Growth, and the creative team.

• Communicate updates to stakeholders regarding open tickets and initiatives via Slack and JIRA.

• Collaborate closely with the entire marketing team and external product partners.

⛳️ Requirements

• At least 3 years of experience in creative production, project management, or creative operations, preferably in-house or at an agency.

• Experience working directly with design or brand creative teams.

• Ability to manage multiple workstreams and stakeholders simultaneously while maintaining attention to detail.

• Proficient in project management tools, with a preference for Asana; JIRA experience is a plus for the Web-Brand ticket workflow.

• Comfortable managing files in Google Drive/Workspace.

• Excellent communication skills, capable of bridging the gap between creative, development, and growth teams while keeping everyone aligned.

• A proactive and organized approach to setting timelines and ensuring accountability.

• Familiarity with design tools (e.g., Figma, Adobe Creative Suite) to communicate effectively with the creative team.

• Experience in coordinating web/brand-related development tickets.

• Basic understanding of web development workflows and terminology for effective communication with Development.

🏝️ Benefits

• 6-month, 40-hour-per-week 1099 contract position.