Country Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Drive revenue enhancement and profitability within the local entity.

• Hold vertical and functional leaders accountable for sales objectives, pipeline integrity, and conversion rates.

• Ensure that the country revenue strategy reflects the full market potential, incorporating AI transformation offerings.

• Convert sa.global’s global strategy, operational model, and transformation initiatives into a locally relevant execution plan.

• Supervise the quality, profitability, and timeliness of project and service delivery within the country.

• Act as the escalation point for significant client-related issues.

• Ensure that delivery teams are adequately resourced, skilled, and aligned with the evolving service offerings.

• Advocate for the adoption of AI-driven tools, offerings, and delivery methods.

• Ensure that the country organization is equipped to sell, deliver, and operate within an AI-enhanced model.

• Take ownership of legal entity and regulatory compliance, including employment laws, taxation, health and safety, and corporate governance.

• Manage works council and union relations where applicable.

• Lead workforce planning, organizational design, talent development, and cultural alignment.

• Integrate Sales, Delivery, Marketing, and Support functions across the region.

• Connect local execution with global functions to avoid duplication and resolve conflicts.

• Represent sa.global externally with clients, Microsoft field teams, partners, and industry organizations.

• Serve as the senior representative of sa.global’s brand, values, and strategic direction in the market.

⛳️ Requirements

• Experience and capability to function as a general manager overseeing commercial performance, delivery quality, personnel capability, and client relationships.

• Ability to operate within a matrix structure with shared accountability alongside vertical and functional leaders.

• Commercial acumen and the ability to drive revenue growth, profitability, sales aspirations, pipeline integrity, and conversion rates.

• Competence in translating global strategies, operational models, and transformation agendas into localized execution.

• Experience in managing project and service delivery quality, profitability, timeliness, resource allocation, and client outcomes.

• A genuine interest in AI and its implications for the business, clients, and teams.

• Proficiency in navigating regulatory requirements, cultural nuances, works council dynamics, and global processes.

• Capability to lead workforce planning, organizational design, talent development, and cultural alignment.

• Skill in building relationships with clients, Microsoft field teams, partners, and industry organizations.

• Ability to ensure compliance with employment laws, taxation, health and safety regulations, and corporate governance requirements.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Opportunities for professional development and career advancement.

• Access to cutting-edge AI tools and resources.

• Supportive and inclusive work environment.

• Health and wellness programs.