Country Manager

This is a fully remote position, open to applicants in Mali.

📋 Description

• Oversee the country teams in Mali and Burkina Faso, which includes four freelance country representatives.

• Manage client relationships post-acquisition, ensuring ongoing quality, continuity, and strategic alignment.

• Create and execute the Country Impact Plan in accordance with PUM’s mission, strategy, and organizational goals.

• Enhance business ecosystems through strategic analysis and PUM programs.

• Form partnerships with entrepreneurs, business organizations, and other supportive entities.

• Identify, cultivate, and secure funding opportunities from institutional donors, foundations, corporate partners, and sponsors.

• Promote strategic partnerships with SMEs and stakeholders through proactive account management.

• Build, lead, and mentor the country representative team.

• Ensure team capability, motivation, accountability, and performance, including organizing country team meetings.

• Evaluate new clients using diversity, inclusion, green-goal, and social-goal assessment criteria.

• Approve project proposals and guarantee that comprehensive information is available for expert matching.

• Work collaboratively with program managers to align objectives and deliver successful projects.

• Welcome and guide visiting experts as necessary.

• Facilitate client engagement, briefing, and debriefing sessions.

• Monitor performance, leverage data to share insights, and enhance results.

• Ensure adherence to organizational policies, quality standards, and project timelines.

• Report to the head of the region and collaborate with Africa regional teams and other departments.

⛳️ Requirements

• Bachelor's or master's degree.

• Minimum of 10 years of experience in a coordinating role and leading a commercial or acquisition-focused team.

• Strong local SME network and profound understanding of business ecosystem development in Mali.

• Familiarity with European work culture and remote collaboration in international organizations.

• Excellent intercultural communication skills.

• Demonstrated leadership and accountability skills, including performance management and stakeholder engagement.

• Experience managing a remote team operating nationwide.

• Willingness to travel occasionally within Mali and Burkina Faso.

• Strong focus on impact, quality, and measurable results.

• Data-driven and proficient in using digital tools, including Microsoft 365.

• Excellent command of English.

• Fluent in French.

• Permanently based in Mali.

• Available for 30 hours per week.

• Reference checks and a declaration of good conduct are required as part of the selection process.

• CV and motivation letter must be submitted in English.

🏝️ Benefits

• Competitive fee aligned with local market standards.

• Independent contractor arrangement.

• Initial one-year assignment with the possibility of extension.

• Opportunity to contribute to sustainable development and make a meaningful impact.

• Optimal utilization of expertise.

• Continuous learning through diverse people and cultures.

• Professional network-building with institutional funders, government entities, and NGOs.

• International exposure in a multicultural environment.