Country Manager

This is a fully remote position, open to applicants in Armenia.

📋 Description

• Lead the country acquisition team in Armenia, which includes four freelance country representatives.

• Manage client relationships post-acquisition to ensure continuity, engagement quality, and strategic alignment.

• Develop and execute the Country Impact Plan in accordance with PUM’s mission, strategy, and organizational goals.

• Enhance business ecosystems through strategic analysis and alignment with PUM programs.

• Build partnerships with entrepreneurs, business organizations, and enabling entities.

• Identify, develop, and secure funding opportunities from institutional donors, foundations, corporate partners, and other sponsors.

• Cultivate strategic partnerships with SMEs and stakeholders via account management and ongoing engagement.

• Assemble, lead, and mentor the country representative team.

• Ensure team capacity, motivation, accountability, and performance, including organizing country team meetings.

• Qualify new clients based on diversity, inclusion, and green and social goal criteria.

• Approve project proposals and guarantee accurate information for expert matching.

• Collaborate with program managers to facilitate successful project outcomes.

• Occasionally welcome and guide visiting experts.

• Engage with clients after acquisition to maintain continuity, quality, and strategic fit.

• Lead briefing and debriefing sessions for quality assurance, data gathering, and learning.

• Monitor performance and utilize data to share insights and enhance results.

• Ensure adherence to organizational policies, quality standards, and project timelines.

⛳️ Requirements

• Bachelor's or master's degree.

• Minimum of 10 years of experience in a coordinating role and leading a commercial or acquisition-oriented team.

• Strong local SME network and a comprehensive understanding of business ecosystem development in Armenia.

• Familiarity with European work culture and remote collaboration in international organizations.

• Excellent intercultural communication skills.

• Demonstrated leadership and accountability skills, including performance management and stakeholder engagement.

• Experience in managing a remote team operating throughout Armenia.

• Willingness to travel occasionally within Armenia.

• Strong emphasis on impact, quality, and measurable results.

• Data-driven and proficient in using digital tools, including Microsoft 365.

• Excellent command of English.

• Fluent in Armenian.

• Permanently based in Armenia.

• Available for 19 hours per week.

• Must complete reference checks and a declaration of good conduct as part of the selection process.

🏝️ Benefits

• Independent contractor assignment with a competitive fee that aligns with local market standards.

• Initial one-year assignment with the potential for extension.

• Flexible remote work arrangement.

• Contributing to a brighter future through sustainable community development.

• Optimal utilization of knowledge and tangible impact.

• Continuous learning through diverse people and cultures.

• Opportunities for professional networking with institutional funders, government entities, and NGOs.

• International exposure in a multicultural environment.