Corrigo Platform Analyst

This is a fully remote position, open to applicants in California, +5 more states.

📋 Description

• Oversee the operational and technical administration of Corrigo.

• Spearhead the Corrigo strategy to achieve full optimization.

• Facilitate the alignment of operational processes, platform initiatives, and product improvements.

• Manage the execution of necessary changes.

• Provide timely responses to designated accounts and clients.

• Train users and configure the systems effectively.

• Maintain comprehensive records for system users, companies, properties, assets, and work order scheduling.

• Ensure the integrity of the Corrigo system and support account teams.

• Develop and implement optimization strategies in collaboration with account leadership.

• Aid in the adoption of regional and global programs as well as new technology implementations.

• Configure and implement tailored solutions for specific accounts.

• Analyze data to identify opportunities and execute continuous improvement action plans.

• Conduct annual optimization reviews and take charge of optimization programs.

• Ensure compliance with data quality standards and necessary remediation.

• Create and submit Statements of Requirements through Corrigo Governance.

• Support weekly, monthly, and quarterly meetings for accounts and clients.

• Assist in managing user access and ensuring proper controls.

• Oversee work order processes, systems, and related data for performance management and reporting.

• Generate monthly, quarterly, annual, and ad-hoc reports for accounts.

• Act as the account-team liaison for inquiries regarding CMMS, support issues, and requirements.

• Provide training for new users, advanced users, and on new features.

• Develop and maintain documentation specific to systems, clients, and accounts.

• Address requests and escalations within account SLAs while coordinating with JBS teams.

• Review workflows, configure, document, and deploy solutions.

• Perform various other duties to support the Digital Operations team.

⛳️ Requirements

• Preferred undergraduate degree or equivalent experience.

• 3-5 years of experience managing CMMS/work order applications, Performance Management, Data, and Analytics is preferred.

• Strong technical and analytical capabilities.

• Proven process orientation and data-driven skill sets.

• Expert-level technology and systems proficiency.

• Highly skilled in MS Office, particularly Excel, Word, and PowerPoint.

• Excellent written, verbal, and interpersonal skills.

• Outstanding customer service skills and focus.

• Ability to effectively plan and manage work priorities.

• Strong organizational skills with a collaborative approach.

• Candidates must be authorized to work in the United States without sponsorship.

🏝️ Benefits

• 401(k) plan with matching contributions from the company.

• Comprehensive Medical, Dental & Vision Care coverage.

• Paid parental leave at 100% of salary.

• Paid Time Off and Company Holidays.

• Early access to earned wages through Daily Pay.

• A supportive culture with a comprehensive benefits package focusing on mental, physical, and emotional health.