Correctional Account Coordinator

This is a fully remote position, open to applicants in India.

📋 Description

• Arrange medical appointments for inmates within correctional facilities.

• Manage health records and claims for inmates.

• Oversee scheduling for patients and external providers.

• Utilize authorization codes to ensure accurate data is recorded in member notes.

• Keep detailed case documentation for all involved parties.

• Deliver customer service to members by updating them on claim statuses alongside outside providers.

• Cultivate professional relationships with essential staff and providers.

• Guarantee compliance with operational service level agreements and contracts within government programs.

⛳️ Requirements

• An associate degree in any discipline.

• Strong understanding of medical scheduling and claims processing.

• Highly organized with the ability to prioritize time and tasks to meet contractual commitments.

• Proven responsibility for maintaining extensive knowledge of operational service level agreements and contract stipulations.

• Demonstrated ability to multitask and excel in a fast-paced environment.

• Capacity to swiftly adapt and embrace new business approaches with a customer-centric focus.

• Skill in building, nurturing, and sustaining productive relationships to achieve contracted objectives.

🏝️ Benefits

• Competitive salary and benefits package.

• Opportunities for professional development and career advancement.

• Supportive work environment focused on teamwork and collaboration.