Corporate Account Manager

This is a fully remote position, open to applicants in India.

📋 Description

• Act as the main liaison for clients, working closely with various internal teams (Customer Success, Managed Services, etc.) to ensure that the current customer base in AP & Telangana is deriving the expected value from their previous purchases.

• Oversee the contract renewal process from the initial meeting scheduling to negotiations, contract modifications, and obtaining signatures, while ensuring customers renew at an increased ARR rate.

• Meet a target for new sales growth within the customer base in AP & Telangana.

• Advocate for customers by fostering relationships with key clients and cultivating new champions.

• Identify opportunities within accounts and develop value-based presentations to encourage upgrades and cross-sell opportunities.

• Consult with current customers to suggest additional solutions from the CrowdStrike portfolio to enhance data ingestion.

• Create and implement account strategies and plans aimed at maximizing account growth.

• Provide high-touch customer service, including the escalation and coordination of support issues as necessary.

• Relay feedback to the Product Management team regarding new feature requests and product improvements from the customer base.

⛳️ Requirements

• Proven experience in managing the full sales cycle in account management or acquiring new logos, specifically selling to a technical audience such as engineers, IT professionals, security personnel, and related fields.

• Strong capability to conduct discovery sessions, manage the entire sales cycle, address objections, implement a multifaceted sales strategy involving partnerships, and successfully close deals.

• Some familiarity and/or understanding of sales frameworks like MEDDPICC and Sandler.

• Demonstrated history of meeting or surpassing expectations in a role focused on individual quotas and metrics.

• Ability to effectively manage a diverse range of daily tasks and adapt priorities swiftly in a fast-paced environment across multiple engagements.

• Strong technical aptitude and a quick learning ability for new concepts.

• Excellent written and verbal communication skills, evidenced through emails, conference calls, client visits, presentations, and internal meetings.

• Proven experience in leveraging AI technologies to support decision-making, streamline workflows and processes, enhance efficiency, and drive business outcomes.

• High comfort level in handling client objections and negotiations.

• Experience in the Cyber Security industry (preferred).

• Experience in Security and/or SaaS Sales (preferred).

• Advanced experience and/or understanding of sales frameworks such as MEDDPICC and Sandler (preferred).

🏝️ Benefits

• Industry-leading compensation and equity awards.

• Comprehensive physical and mental wellness programs.

• Competitive vacation and holiday offerings for rest and recharge.

• Paid parental and adoption leave policies.

• Professional development opportunities available for all employees at any level or role.

• Employee Networks, local neighborhood groups, and volunteer opportunities to foster connections.

• A vibrant office culture featuring world-class amenities.

• Great Place to Work Certified™ globally.