Contracts Manager

This is a fully remote position, open to applicants in Texas.

📋 Description

• Review, negotiate, and ensure the consistency of customer contracts, vendor agreements, and non-disclosure agreements.

• Safeguard margins, manage contractual risks, support deal velocity, and take accountability for contract handling.

• Collaborate with Sales, Operations, Implementation, Finance, and Security teams.

• Transition agreements from Sales following a deal win and drive them through to execution.

• Manage redline rounds with carrier procurement and legal teams, monitor versions, maintain timelines, and escalate any delays.

• Oversee vendor risk reviews, supplier-system registration, insurance certificates, tax and payment documentation, and security questionnaires.

• Familiarize yourself with each carrier's process to expedite future deals.

• Provide Implementation with a documented set of contractual commitments post-signature.

• Negotiate pricing structures, payment terms, service levels, renewal and termination provisions, as well as performance credits.

• Establish and consistently apply standard contract positions and walk-away lines.

• Manage vendor agreements and business associate agreements comprehensively.

• Maintain the vendor renewal calendar and negotiate renewals at least 60 days prior to expiration.

• Track vendor spending, usage, seats, and tiers.

• Own the contract repository and obligation tracker for both client and vendor agreements.

• Assess when non-standard matters necessitate outside counsel.

• Enhance contract cycle time and the consistency of contract terms.

⛳️ Requirements

• Bachelor’s degree or equivalent experience is required.

• A minimum of 5 years in contracts, procurement, vendor management, or deal operations, including experience with enterprise B2B agreements, is required.

• Experience in the healthcare industry, such as health plans, payers, providers, or healthcare services companies, is required.

• Proven experience negotiating with or working within a large health plan or carrier procurement organization is required.

• Familiarity with HIPAA and business associate agreements is required.

• Experience managing contracts independently, rather than supporting a legal or procurement team, is required.

• Experience on the buying side of enterprise procurement is preferred.

• CPSM, CPCM, CCCM, paralegal certificate, or similar credential is preferred.

• Working knowledge of Medicare Advantage and Medicaid program requirements is preferred.

• Demonstrated ability to negotiate directly with enterprise counterparties and maintain a firm position under pressure.

• Comfort operating within large organizational procurement processes.

• Sound judgment regarding when to escalate questions.

• Comfort using AI tools in daily tasks.

• Curiosity about how emerging technologies relate to the role.

• Exceptional interpersonal skills.

• Ability to prioritize multiple tasks in a fast-paced environment.

• Strong organizational skills with a keen attention to detail.

• Capacity to maintain strict confidentiality regarding sensitive client, contract, and company information.

• Problem-solving skills.

• Excellent written and verbal communication abilities.

• Capability to work independently as well as collaboratively.

• Must be 18 years of age or older.

• Reliable internet connection and a designated work environment suitable for professional phone calls and handling sensitive data.

🏝️ Benefits

• Fully remote work available at approved locations within the United States.

• Flexible remote work arrangements.

• Reasonable accommodations provided for qualified individuals with disabilities.

• Potential background check and/or drug screening as part of the hiring process.