Contractor Relations Specialist

This is a fully remote position, open to applicants in California, +2 more states.

📋 Description

• Evaluate service capabilities and contractor performance to pinpoint strengths, weaknesses, and areas for enhancement.

• Recruit and onboard contractors based on evaluations, acting as the main point of communication and escalation.

• Create and manage a grading system for contractor performance.

• Review audits to confirm adherence to HD Supply standards.

• Instruct contractors on quality benchmarks and procedural guidelines.

• Facilitate connections between contractors and sales teams by conveying service capabilities to sales representatives.

• Address contractor inquiries related to project specifications, regulatory compliance, and customer expectations.

• Utilize QuickBase to evaluate programming requirements for future expansion and maintain precise, integral data.

• Engage in strategic discussions regarding potential integration with organizational platforms and systems.

• Authorize contractors' licenses in QuickBase for approved services.

• Assess scopes of work for adherence to licensing regulations.

• Offer backup licensing expertise during project success discussions.

• Diagnose and resolve intricate problems.

• Independently identify approaches to solutions.

• May oversee project and assignment completion, which includes planning, assigning, monitoring, assessing progress and accuracy, and evaluating outcomes.

• Foster employees' professional growth without authority for hiring or firing.

⛳️ Requirements

• Must live in Georgia, Texas, California, or Florida.

• Over 5 years of experience in multi-family or commercial construction projects as an Electrical or HVAC/Mechanical contractor.

• Work experience and education that meet the eligibility requirements for obtaining Electrical or HVAC/Mechanical state contractor licenses for organizational purposes.

• Experience in managing contractor licensing, registrations, and regulatory compliance across various states and local jurisdictions.

• Strong understanding of contractor qualification processes, including licensing verification, insurance compliance, onboarding, and performance evaluations.

• Proven ability to recruit, develop, and maintain networks of qualified contractors supporting renovation, construction, or installation services.

• Proficient in working with compliance tracking systems, databases, and reporting tools such as QuickBase.

• Established ability to collaborate across functions with sales, operations, project management, and leadership teams.

• Typically requires a BS/BA in a related discipline and generally 5-8 years of experience in a related field OR an MS/MA and generally 3-5 years of experience in a related field.

• Certification is required in specific areas.

• Willingness and ability to travel overnight 20% to 50% of the time.

🏝️ Benefits

• Medical (including Prescription drug coverage), dental, and vision plans.

• Health care and Dependent Care FSA (as applicable).

• 401(K) with company match.

• Paid Holiday, Vacation, Personal Time, and Wellness Day.

• Paid Sick Time.

• Life and Accidental Death & Dismemberment Insurance.

• Short and Long-term Disability Insurance.

• Critical Illness Insurance.

• Accident Insurance.

• Whole Life insurance.

• Commuter Benefits.

• Tuition Reimbursement.

• Employee Assistance Program.

• Adoption and Surrogacy Assistance.