Contract Sales Analyst, English Fluency

This is a fully remote position, open to applicants in Latin America.

📋 Description

• Manage forecasting templates, consolidate pipeline contributions, analyze historical patterns, and emphasize changes, risks, and data deficiencies.

• Prepare data and analysis related to sales objectives, quotas, territories, and capacity planning.

• Develop and uphold models for pipeline coverage, bookings, revenue, renewals, and sales efficiency.

• Detect contraction, churn, and forecasting risks, and assist in root-cause analysis.

• Create recurring weekly, monthly, and quarterly sales reports, meeting documents, and follow-up trackers.

• Collaborate with Sales, Marketing, Finance, Customer Success, Operations, and BI teams to collect requirements, verify data, and implement enhancements.

• Document definitions, workflows, decisions, action items, templates, and standard operating procedures.

• Oversee CRM and associated data for completeness, accuracy, and consistency; coordinate necessary corrections.

• Analyze pipeline, bookings, revenue, retention, and customer data to identify trends and business drivers.

• Provide BI requirements for recurring reports and dashboards.

• Summarize insights in clear presentations and written updates for stakeholders.

• Monitor funnel conversion, pipeline coverage, sales velocity, win rates, productivity, customer acquisition cost, churn, and retention metrics.

• Compare actual performance against targets, forecasts, previous periods, and benchmarks.

• Map sales and customer-success workflows, identify manual processes or control gaps, and assist in the implementation of scalable processes.

• Create sales enablement tools, reference materials, and reporting views.

• Support Salesforce and associated sales tools, including report testing, requirements documentation, and troubleshooting.

• Validate integrations and ensure precise data movement across platforms.

• Develop or assist in lightweight automation for recurring reports, data preparation, quality checks, and routine workflows.

• Analyze customer acquisition, onboarding, adoption, renewal, expansion, and retention data.

• Maintain tracking and reporting for renewals and expansions.

• Aid in ongoing churn and contraction root-cause reporting and data validation.

• Adhere to data handling controls and flag significant data issues, process gaps, and revenue risks.

⛳️ Requirements

• 2–4 years of experience in sales operations, revenue operations, business analytics, FP&A, or a similar analytical role.

• Experience with subscription software is mandatory.

• Strong analytical skills related to sales, pipeline, bookings, revenue, or customer data.

• Advanced proficiency in Excel; experience in constructing repeatable models and analyses.

• Working knowledge of Salesforce or another CRM, including reports, dashboards, and fundamental data structures.

• Professional proficiency in written and spoken English is essential.

• Experience with Power BI, Tableau, or Qlik is highly preferred.

• Ability to convert business inquiries into structured analysis and convey findings clearly.

• Capability to identify and implement process enhancements, including practical utilization of AI tools.

• Strong attention to detail, organizational skills, and accountability for recurring deliverables.

• Comfort in navigating ambiguity, learning new tools, and managing multiple priorities in a dynamic environment.

• Collaborative working approach and readiness to engage in hands-on data, reporting, documentation, and process development work.

• Adaptability, ownership of deliverables, and capability to create practical, scalable solutions.

• Bachelor’s degree in business, finance, economics, analytics, information systems, engineering, or a related field, or equivalent practical experience.

• Documentation proving authorization to work as an independent contractor (self-employed).

• Police Clearance Certificate.

• Dedicated workspace and reliable internet connection for remote work.

🏝️ Benefits

• No benefits; the direct contractor position is explicitly not eligible for benefits.

• Engaging, culturally diverse, and enjoyable work environment.

• Commitment to diversity, equity, and inclusion culture.