Contract Manager

This is a fully remote position, open to applicants in Canada.

📋 Description

• Take ownership of the complete lifecycle for public-sector and cooperative purchasing contract vehicles, which includes onboarding, pricing schedules, modifications, options, renewals, and close-out.

• Serve as the subject-matter expert and the main point of contact for contract vehicles within the organization.

• Ensure adherence to contract terms, eligibility criteria, and reporting requirements.

• Keep precise, audit-ready documentation for contracts, pricing schedules, and records.

• Evaluate existing sales, tracking, and recording processes to identify gaps, risks, and challenges.

• Suggest and implement a target operating model to enhance and expand transaction capabilities.

• Establish standards, playbooks, controls, and standard operating procedures (SOPs) for effective contract management.

• Identify opportunities to increase revenue and transaction volume while assessing new contract vehicles.

• Collaborate with technical business system owners to organize and document contracts, pricing, and obligations within CRM and related systems.

• Set data standards, naming conventions, and workflows.

• Lead enhancements, configuration, and automation of systems.

• Work in partnership with Legal, Finance, Sales, Pricing, Product, and Operations teams.

• Provide guidance to leadership on contract strategies, risk exposure, and opportunities for expansion.

• Coordinate reviews and obtain approvals from various stakeholders.

• Generate reports and dashboards on contract performance, obligations, renewals, and compliance.

• Track metrics, service levels, and deadlines, and proactively escalate any risks.

• Maintain documentation, templates, and job aids.

⛳️ Requirements

• A minimum of 2 years in contract management, commercial or deal operations, public-sector or government contracting, or a related area at a leadership level.

• Proven capability to assess current processes and develop scalable, well-governed operating models.

• Strong skills in cross-functional stakeholder management, including direct collaboration with IT and business system owners.

• Experience in translating contract requirements into system configurations, data standards, and reporting frameworks.

• Exceptional communication, organizational skills, and attention to detail.

• Direct, hands-on experience managing public-sector contract vehicles and cooperative purchasing agreements is preferred.

• Familiarity with Microsoft Dynamics CRM and a CPQ or ERP platform is beneficial.

• Knowledge of contract lifecycle management (CLM) tools and documentation practices is an advantage.

• Understanding of public-sector compliance obligations, including reporting, eligibility, and pricing regulations is a plus.

• Advanced skills in Microsoft Excel and Power BI reporting are valuable assets.

• Experience in change management or process transformation is advantageous.

🏝️ Benefits

• Competitive compensation package.

• Training Tuition Reimbursement Program.

• Work-life balance supported by a flexible working schedule.